Online HVAC Module 03316 Customer Relations

$179.00

Quick Overview

Online HVAC Module 03316 Customer Relations

Details

IMTI offers Online HVAC continuing education using an online training solution that enhances continuous professional development. In addition to providing an eBook of the textbook, the online platform enhances student learning with a range of visual, auditory, and interactive elements. This online solution is an interactive self-study tool! Ideal for blended, distance education.
03316 Customer Relations
Presents the importance of establishing good relations with customers and proves guance on how to achieve that goal. Focuses on ways for a technician to make a good first impression and describes how to communicate in a positive manner with customers. The elements of a service call and dealing with different types of problem customers are also covered.

Additional Information

Banner Image N/A
Additional Information N/A
Product Video N/A
Manufacturer No