Resolving Student Concerns
233 Mill Street Waterbury, CT
203-753-7910

Resolving Student Concerns

The administration and faculty of Industrial Management and Training Institute are interested in seeing that every student enrolled receives the education and training that is outlined in this catalog. Students should follow the steps outlined below if they do not have their concerns addressed by the School Advisor:
1. Make an appointment to meet with the Director.
2. Be prepared to present to the Director a written list of specific concerns which you feel need to be resolved.
3. If you feel that the school has not satisfactorily answered or resolved School Calendar your concerns within 15 working days you should file an inquiry or complaint with the CT.

Department of Higher Education
450 Columbus Boulevard, Suite 707
Hartford, CT 06103-1841
Phone: 860-947-1800

4. Once a complaint has been made with the Department of Higher Education IMTI will make a response in writing to the State within twenty days. A copy of the response will be mailed to the student. A response will be made to the Accrediting commission within 10 days and a copy sent to the student.
5. After a complaint has been resolved the student and the Director will sign a statement of complaint resolution.

A link to the CT Department of Higher Education.
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